What Is VoIP?


Technology has advanced dramatically over the last decade. With the development of the Internet, it's now possible to access information for a huge number of sources within moments. The information is available in a wide range of formats, from simple text and pictures through to music and video.

What is VoIP?

Apart from text, pictures and videos, it is also possible to receive sound such as a phonecall over the internet. VoIP means Voice Over the Internet. This means that two (or more) people can make a call through the internet and speak to each other instantly.

Multiple Calls Down One Line

In the same way that multiple computers can share one internet connection, you can make and receive multiple calls, through one internet connection.

Money Saving

Most VoIP calls are free since the call is made through the internet. You don't need to pay a telephone provider for the call. You can also make calls to standard phone lines and numbers for considerably cheaper than normal rates.

Advanced Features

In the past, if a company wanted to have a menu system, call recording or any advanced service, they needed to install expensive equipment and enough lines to handle the calls they expect to receive. This often led to engaged tones if the volume of calls were higher than expected.

With VoIP, all the advanced features are readily available. All the features store and run on our servers and all you need to gain access to them is an internet connection.

If you'd like to know more, contact us or go straight to our Hosted Phone pages.

Featured Services

Bespoke CRM Software

Apart from our VOIP solutions, we also develop CRM software that you can link in with our VOIP solutions. That way, your staff can get instant access to a caller's account details saving valuable time and allowing you to provide a more efficient and friendly service.